![]() ![]() ☑If you’re using a Dropbox team account, contact your team admin and make sure they’ve approved your device for installation. ☑If you’re trying to run Dropbox on a corporate network (your organization’s Wi-Fi), make sure it’s supported. Dropbox is a freemium service that is used to backup and access data to and from the Internet. This is not an essential Windows process and can be disabled if known to create problems. Dropbox.exe launches the Dropbox program. Dropbox is an online cloud storage service. Find and install the latest version of the Dropbox app for your devices or operating system. The genuine Dropbox.exe file is a software component of Dropbox by Dropbox.☑Make sure you’re installing the latest version of the Dropbox desktop app. ☑Make sure your computer meets the minimum system requirements to run the Dropbox desktop app. ![]() If you see a “Cannot establish a secure connection” error message, follow this guide.If it is, you can manually configure your firewall to work with Dropbox.☑Make sure your antivirus software or firewall isn’t blocking the installation. ![]() Troubleshooting for failed installation of the Dropbox desktop app If the Dropbox app on your computer won’t install, the simplest solution is to try downloading the full installation instead of the regular installation. They both install the Dropbox app, but the full installation doesn’t require an internet connection. ![]()
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